We specialise in consultation and engagement with Universities, liaising with stakeholders and advising on AV solutions that meet organisational needs. Our specialists have the business acumen to raise internal business cases and budgets, and are adept at digitally transforming AV as well as running it as a high performing unit.

We create e-learning content to equip users with the know-how to operate AV systems and teaching spaces. This includes the management of a web portal and the upkeep of content covering knowledge-based articles, video tutorials, 3D virtual tours, 360 video production and editing (with subtitles and voice over video).

We have designed a wide range of AV systems with a proven track record in reliability and functionality. We prioritise leveraging existing technologies and investments, and developing on your strategic platforms.

We regularly use proof-of-concepts and pilots to assess the effectiveness of innovative ideas and new technologies as they become available; then take these concepts through to production.

We produce and provide construction drawings, system schematics, audit reports, commissioning reports, wireframes, a bill-of-materials, tender documentation and project proposals.

We excel at equipment setup, programming and tuning for best-practice system operation. We have a proven ability to troubleshoot, configure, amend and program audio DSP’s, including audio-balancing and equalisation, covering DSP products from Biamp, QSC, Shure, Crestron, and more.

We perform comprehensive auditing of existing services and environments, to ascertain a clear understanding of the service status quo in relation to system quality and technology life cycle. Documentation and reporting of areas for improvement with system upgrade or replacement recommendations.

We design and implement custom business processes to improve the speed and efficiency of fault reporting and rectification while conforming to your organisational change policies

We pride ourselves on ensuring all installed systems and user interface devices meet the highest standards across all levels.

We conduct system repairs, with an expansive ability and extensive experience in installing, configuring, commissioning and troubleshooting AV systems. Additionally, we manage vendor relationships and authorisations to return any faulty merchandise.

We troubleshoot, configure, amend and develop software as required for your specific AV service, including software development in Crestron Simpl, Simpl+, SimplSharp, .NET, HTML5 / CH5, AMX NetLinx, Crestron VC-4, Crestron 2-series, Crestron 3-series and Crestron 4-series.

We’re highly experienced in managing infrastructure in cloud environments such as AWS and Azure.

We have decades of experience in event management, including equipment hiring, staging, production, live events and streaming

We have demonstrable knowledge of security operations, and we are highly experienced in working with University IT security officers to ensure fulfilment of security and PIA documentation.

We are committed to continuous improvement and ensuring AV systems and standards evolve while following approved design patterns and established support models.

Customer service; it isn’t just a department, it’s at the core of who we are, and it’s evident in every interaction.

Conflict resolution, mediation and remediation, and we take on the responsibility for bridging the gap between different departments.

Describing business challenges in both technical and simplified, user-friendly terms.

Clearly communicating project dependencies and risks, which we mitigate and resolve.

Collecting and applying user feedback after every sprint, bringing all stakeholders with us on the journey.

Exploring and identifying leading technologies that are the best fit to solve business problems.

Finding solutions; there’s never been an instance where we've failed to find one, and we’re ready for any challenge.

Ensuring that solutions are scalable and future ready, always designed to become part of an established operational model.

Creation, management, implementation and deployment of solutions. We deliver through the entire lifecycle.

Supporting solutions with established long-term operational models, remaining adaptive within any fixed boundaries.

Attitude and approach; we're unrelenting in our pursuit of improvement, we’re always pushing beyond expectations.

Planning for, and delivering shared successes, remarkable experiences, and results, always leading by example; we live for it.